Our Customer Service team can help you during these hours:
Monday to Friday from 8am to 8pm
You have several options for contacting Customer Service.
1. If you have a problem when picking up your order, the app offers support for the most common issues. Click on the ‘Something happened’ button on the screen where we show you the opening code and select the relevant option.
2. You can always write to us at the following email address supportuk@citibox.com with any questions you may have and we will be happy to help you!
3. You can also call us on our helpline number +44 1242 501020