Registration, Security and Personal Data

• Download the Citibox app and register
• I want to unsubscribe as a user, how can I do it?
• What if you have installed Citibox in my building and I cannot or do not yet want to use Citibox?

Pick up your orders

• I am a Citibox user, how do I collect my deliveries?
• Once I have received the notification, how long do I have to collect the parcel?
• I have a problem collecting my parcel, what can I do?
• Do I need to download the app and register to pick up a parcel at Citibox?